ESM

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Sleeper
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ESM

Post by Sleeper »

Being a newbie to MMs and having dealt with plenty of motor/parts suppliers for many years I feel I must post something about ESM Morris Minors.

Over the past six months I have ordered six " lots",all of which have been quality,well engineered,competatively priced and as for the delivery,I'm sure they were posted out before I ordered them.....such a refreshing change in todays world..

THANK YOU ESM ( if you are reading this,you should have a feedback page/forum )

John ;)



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Jingle
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Location: Aberdeen, Scotland

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Re: ESM

Post by Jingle »

Can only concur, never had any issues, always have what I need, competitively priced and delivery, even up this far north, has been excellent.


Happy to be Grumpy

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ruairidh
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Re: ESM

Post by ruairidh »

Totally agree won't use anyone else.


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The vast minority
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Re: ESM

Post by The vast minority »

I concur



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plastic orange
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Re: ESM

Post by plastic orange »

First class customer service.

PO


Undefeated best Orange Hawaiian award Pateley Bridge 5 years in a row.

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woodywoodchipper
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Re: ESM

Post by woodywoodchipper »

get my vote,


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smithskids
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Re: ESM

Post by smithskids »

And mine :D



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Big Al
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Re: ESM

Post by Big Al »

Ordered parts from ESM yesterday and they arrived 20 hrs 45mins later! :positive:

Not bad considering the postie forgot to deliver them when he first went past with the bills... :roll:


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mogimad
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Re: ESM

Post by mogimad »

ESM all the way for me...

D.


In My Defence.........I Was Left Unsupervised.....

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greendefender123
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Re: ESM

Post by greendefender123 »

Just had a faulty fuel sender. Rang them up 4.30 yesterday. A new one is here by 12.

Do I need to send the old one back? I got confused on the phone and started stuttering. Its got foc on the new paperwork.

Thanks Steve
Attachments
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Fingolfin
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Location: Missouri, USA

Re: ESM

Post by Fingolfin »

I'll add my vote - I often receive large orders next day, despite being an ocean away! And their customer service is impeccable. If ESM has it, I don't buy it elsewhere.



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200272
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Re: ESM

Post by 200272 »

Agreed they are fantastic!!!

Any small gripes are sorted with no hassle.

Well done ESM and thanks.


The Bean: 1972 2002tii (ish), 5speed E21 O/D, 6 series Recaro interior.
Green Bean V8 M60 conversion

Sideways!

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BrianHawley
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Re: ESM

Post by BrianHawley »

Ordered some jack point rubber plugs from ESM yesterday afternoon.

They are on the car this morning before lunch.

Great service.


Brian

"Jodie". '67 Traveller, 1275, discs, van wheels, vert shocks, arb etc.

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Big Al
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Re: ESM

Post by Big Al »

I popped down to ESM this morning to collect a box of parts for Matilda. I know it would have been delivered today if posted but I wanted a run out.

One bit of kit I wanted were the UK made front drums. They don't have them because they were not happy with the quality of what they received. The manufacturer hasn't come back to them with anything better. Considering other MM part suppliers are advertising these drums is worrying. Are ESM just fussy or don't the others know there are issues with the quality?

Customer service at ESM is outstanding. They are limited as to where they get parts from and quality fluctuates but when I said the track rod ends and steering rack boots had started to split just after a year they replaced them no questions asked.

I passed on the good comments from our forum to them.
ESM Van.jpg
ESM Van.jpg (534.11 KiB) Viewed 2854 times
ESM Van.jpg
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DaveS
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Re: ESM

Post by DaveS »

Always 1st class service never use anyone else now. :D



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